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Manufacturer: Black Box Last updated: September 11, 2026
Black Box ServSwitch KV9702A Review
The Black Box ServSwitch KV9702A is a 2-port DisplayPort KVM switch with a built-in USB hub, audio switching, and hotkey control, aimed at desktop enterprise deployments.
Black Box has sold KVM and structured cabling equipment to enterprise IT departments for decades, and the ServSwitch line reflects that with conservative, reliability-first engineering rather than consumer-facing feature lists. The price sits well above consumer 2-port switches with similar specs, reflecting Black Box's enterprise support and longer warranty terms rather than additional hardware capability. Versus the ATEN CS782DP, that matches the core specs at less than half the price, worth it for buyers who don't need Black Box's enterprise support contracts. Versus the Belkin F1DN102KVM-UN, that adds NIAP security certification, worth it for regulated environments over general enterprise desktop use.
Enterprise Reliability Focus
Black Box has sold KVM and structured cabling equipment to enterprise IT departments for decades, and the ServSwitch line reflects that with conservative, reliability-first engineering rather than consumer-facing feature lists.
Priced for Enterprise Support, Not Extra Hardware
The price sits well above consumer 2-port switches with similar specs, reflecting Black Box's enterprise support and longer warranty terms rather than additional hardware capability.
Comparison to Alternatives
Versus the ATEN CS782DP, that matches the core specs at less than half the price, worth it for buyers who don't need Black Box's enterprise support contracts. Versus the Belkin F1DN102KVM-UN, that adds NIAP security certification, worth it for regulated environments over general enterprise desktop use.
Our verdict
Reviewed by Burooj Alam. Rated by us, not by users.
Expert rating7 / 10
A conservatively engineered 2-port DisplayPort KVM switch priced for enterprise support rather than extra hardware features.
Best for
- Enterprise IT departments that value long-term vendor support contracts over upfront price.
Not for
- Budget buyers who can get equivalent specs from a consumer brand for less.
Specifications
What these specs meanHow much this switch can do compared with other desk KVM switches, rated from its specifications.
Identity
| Brand | Black Box |
|---|---|
| Model Number | ServSwitch KV9702A |
| Switching Method | Front-panel pushbutton, hotkey |
Topology
| Computers Supported | 2 computers |
|---|---|
| Displays Per Computer | 1 displays |
| KVM Segment | Desk |
Video & Features
| Video Standard | DisplayPort |
|---|---|
| Max Resolution | 2560x1600 |
| USB Hub Ports | 2 |
| Audio Support | Yes |
Video interface
| Video Connector | DisplayPort |
|---|
Per display capability
| Max Resolution Single Display | 2560x1600 |
|---|
USB peripheral switching
| USB Switching Speed | USB 2.0 |
|---|---|
| Dedicated HID Ports | 2 ports |
Switching control
| Button Switching | Yes |
|---|---|
| Hotkey Switching | Yes |
Audio
| Analog Audio Jacks | Yes |
|---|
Physical and power
| External Power Required | Yes |
|---|
In the box and price
| Price | 350 USD |
|---|
FAQs
What are the key specifications of the Black Box ServSwitch KV9702A (DisplayPort / 2 Computers / Desktop Enterprise)?
Key specs for the Black Box ServSwitch KV9702A: Dedicated HID Ports 2 ports, Max Resolution 2560x1600, Max Resolution Per Display 2560x1600, Connection Type DisplayPort, Audio Support Yes, Computers Supported 2 computers.
Who is the Black Box ServSwitch KV9702A (DisplayPort / 2 Computers / Desktop Enterprise) best suited to?
Best suited to: Enterprise IT departments that value long-term vendor support contracts over upfront price.
What are the drawbacks of the Black Box ServSwitch KV9702A (DisplayPort / 2 Computers / Desktop Enterprise)?
Not the best fit for: Budget buyers who can get equivalent specs from a consumer brand for less.
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